Customer Care

Customer Care

We're here to help! At Fashion Villa, your satisfaction is our priority. Browse the sections below for answers to common questions, or reach out to us directly.

Contact Us

Have a question or need assistance? Chat with us on WhatsApp: +91 98889 94494 — we typically respond within a few hours.

Shipping Information

We offer delivery across India. Orders are typically processed within 1–2 business days and delivered within 5–7 business days depending on your location.

Returns & Exchanges

We accept returns within 7 days of delivery for unused items in their original condition. To initiate a return, please contact our support team with your order details.

FAQs

How do I track my order?
Once your order is shipped, you'll receive a tracking link via email.

Can I change or cancel my order?
Orders can be modified or cancelled within 12 hours of placing them. Please contact us immediately if you need to make changes.

What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and more.